Partnerships
Most partnerships fail. In fact a large percentage don’t
make it past 3 ½ years. Most are over by the end of 7 years.
“Why?” is the most common question and the answer is quite
complex. Sometimes, it emanates from a poor structure in the very beginning.
It can be affected by a lack of a clear delineation of responsibilities
and authority for each of the partners; or a lack of work ethic by one
of the partners; a lack of capital; business doesn’t meet expectations
(or break even); or the business over trades it’s equity. Sometimes
the interests of the partners drift apart. The list is long and virtually
endless.
We have been involved in the dissolution, or restructuring of ownership
including the outright sale of 78 businesses that were involved in partnership
issues. We have done family restructurings, best friends who have found
they could no longer work together, and partnerships between companies
who discovered they could no longer work together.
The greatest tragedy is that with a little more attention to detail
at the beginning, the partnership would not have had to end in failure.
A simple document called a shareholders agreement clearly spells out
the “rules of Engagement” of how the business should operate
and who is responsible for what, along with a clause that clearly spells
out the process to terminate.
We once sold a business where two fellows had been in business together
for 28 years. One partner was 68 and in charge of sales and the other
was 56 and in charge of production. I had looked up to both of them
because I felt they had a “perfect partnership”. The business
was small, and profitable and each made about 2 ½ times what
they could have earned doing the same job as an employee. We found
a buyer who wanted the younger partner to stay on for a couple of
years and the transaction was structured to facilitate that. On the
day of closing, as we left the lawyer’s office with checks in
hand, the older partner stopped dead in his tracks and called ahead
to the younger man who turned to listen. The older gentleman berated
him for 27 years of being every dastardly thing you could imagine,
and with quite colorful language, to say the least. It turned out
that the older partner had wanted to end the relationship after the
first year, and couldn’t figure out how to do it (there was
no shareholder agreement) and so things festered for 27 years. The
irony was that the younger man had no idea there was a problem.
The key to successfully dismantling an unhappy partnership is to have
a thorough understanding of the business, and of each party’s
goals, ambitions, wants and needs. In order to be effective in this
arena, the intermediary must have no relationship with either partner
and must be able to convince both of them that he is working for the
best interests of the business. We often use our Industrial Psychologist
to help us understand the personal dynamics that are in play and to
assess who could stay, who should go or should both of them go. Emotions
can run quite high and sometimes extend to other family members.
One of our most challenging assignments occurred when we were called
into a family business that was struggling with the decision of which
of the four children should inherit the business from a tremendously
successful entrepreneur who had started it 40 years earlier. Now 70
and having suffered a debilitating stroke, he could only stand by
and watch as his children and their spouses fought over the spoils,
to the point that the grandchildren were “too busy to visit
their grandparents”.
The challenge was quite formidable, but we started by developing
a plan that included a business evaluation, a business analysis of
the future for this particular company, along with psychological testing
of all the children and their spouses, and the father and mother.
We took control of the business from the perspective that we were
to work for the best interest of the business and in turn for the
family. The psychological testing clearly identified the most likely
candidate, and identified the strengths, weaknesses, likes and dislikes
of each of the children. The family was wealthy and a family trust
was established which took control over all income generating assets
of the parents. The operating business was sold to the most qualified
of the children with some financing from the family trust to ensure
there was enough equity for the business to survive. The trust then
financed two other children into their own business and the last child
into law school with enough funding to set up his own practice when
he was called to the bar. The family’s lawyer and accountant
became trustees of the family trust, because the whole family believed
they would do what is best for the family.
This project took almost four months to complete the various studies
and make recommendations, and more than five years to see the last
son through law school and into his own practice.